Frequently Asked Questions:

 

Do I have to have a group of 8 to participate?

No. Escape Games are designed to function using 8 players but this is YOUR experience so you can decide how you would like build your team. You can book tickets individually, or all at once. Keep in mind, if you book tickets individually chances are you will be in a room with other players.

 

Can I schedule a time outside of the set game schedule?

Here at Escape Marquette we are always mindful of the busy lives and schedules of our Players. Please contact us with any specific questions or requests pertaining to scheduling and we will do our best to accommodate you!


Am I really locked in the room?

The sense of being “locked” in can be scary to many, so we will never actually lock any doors that can't be opened in an emergency. As always you have the right to end your game at any time for any reason - all you have to do is pull the door handle and the game will stop.


What can I bring into the rooms?

BRING:
A Great Attitude & Willingness to Try New Things!
LEAVE:
Cell Phones & Recording Devices – we ask that these be put away during the Game. We are happy to take pics/videos after you're done playing!


What Room should I choose?

All Games are designed for a variety of ages and interests. There are also a variety of skill levels for the games. Rooms have indicators if they are scary or hold adult content. If you're unsure whether or not your team member is mature enough - don't hesitate to reach out - we're happy to help you decide on the perfect game for your team!
 

When should I arrive and how long does it take?

Please arrive 5 minutes before your appointment time. If you schedule a room at 12pm please arrive at 11:55am to allow a quick check in and overview of information. Restrooms are located in the public areas next to Escape Marquette.

 

do the games change?

Yes, room themes change seasonally. You won't run out of new experiences here at Escape Marquette!


Is there an age restriction?

This is at your discretion. We advise that the Rooms are designed for Players 10+. We will not limit any person from entering the Game unless it is specifically stated with an age minimum. If you plan on bringing children we ask that you book the entire game so you have a private experience. Should you have specific questions or concerns feel free to contact us!


I'm claustrophobic, can I play?

Totally. We super-sized our rooms to provide a comfortable atmosphere to explore and coexist in our rooms with a maximum group of 8 players! You will never be forced into any small or tight areas that would evoke claustrophobia. It is advised that our rooms are generally 250 square feet+.


Are walk-ins welcome?

Games must be booked at least 3 hours in advance. We usually fill up on Saturday's so we advise booking ahead at least 1-2 weeks if you want to get a prime-time game. To request a walk-in appointment please call us - we do our best to accommodate everyone!


Can I make changes to a reservation or get a refund?

We do not offer a refund due to the nature of our booking and capacity for players. to reschedule an event we require 72 hours notice prior to your appointment. We appreciate your understanding as we strive to provide the best opportunity and experience to all players!